I gruppi di discussione su LinkedIn

Alla fine del 2009 CMMC ha aperto un gruppo di discussione su LinkedIn denominato:
"Relazione con il Cliente-Cittadino"

Nel seguito sono riportati i principali gruppi di discussione presenti su LinkedIn e relativi al tema del Contact Center.

First Group – International
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1 Worldwide Contact Center Professionals: 16,300 members

2 Contact Center Professional: 11,100 members

3 Contact & Call Centers: 3,000 members

4 Call Center Technologies Brewery: 700 members

Second Group – International with a UK-orientation
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5 Callcentre Search: 13,800 members

6 Contact Centre Consultants: 1,600 members

7 Contact Centre Experts: 1,600 members

8 Call Centre Professionals: 900 members

Third Group – International with an American focus
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9 Contact Center Group: 4,600 members

10 Call Center Pros: 4,000 members

11 Contact Center Performance Forum: 3,400 members

12 CCNG - Contact Center Network Group: 3,800 Members

13 Call Center Professionals: 2,000 members

14 CCPN - Contact Center Professionals Network: 500 Members

Fourth Group – International with a Continental European Orientation
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15 Call Communications 360° Customer Contact Management: 1,400 members

16 Contact Center Connection: 1,000 members